Terms of Use

1. About The Hotelier Forum
The Hotelier Forum is a professional community designed to connect UK hoteliers, hospitality leaders, trusted partners and industry experts.
Our website may include:
information about the community
membership applications
partner or expert applications
event information
online resources
access to The Hotelier Hub
other hospitality-related content, services or opportunities
We reserve the right to update, modify, suspend or remove any part of the website or its services at any time without notice.

2. Eligibility and Use of the Website
You may only use this website for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit the use of this website by any other person.
By using this website, you agree not to:
misuse or attempt to disrupt the website or its services
submit false, misleading or fraudulent information
use the platform for unsolicited sales activity or spam
upload or submit harmful, offensive, unlawful or inappropriate material
attempt to gain unauthorised access to any part of the website, systems or user data
copy, scrape or exploit website content or member information without permission
We reserve the right to restrict or block access to any user or organisation where misuse is suspected.

3. Membership, Applications and Access
The Hotelier Forum may offer free access for eligible hoteliers and hospitality professionals, as well as paid or approved access for selected partners, experts or other industry participants.
Submitting an enquiry, application or registration does not guarantee acceptance.
We reserve the right, at our sole discretion, to:
accept or decline any application
request additional information
limit or remove access
suspend or terminate participation
change eligibility requirements, access levels or membership criteria
This helps us maintain the quality, relevance and integrity of the community.

4. Community Standards
Where The Hotelier Forum includes access to a community, forum, group, member area, online event or discussion platform, all users are expected to act professionally and respectfully.
Users must not:
harass, abuse or intimidate others
post defamatory, discriminatory or offensive content
use the platform primarily for direct selling, solicitation or self-promotion without permission
share confidential information belonging to others without consent
disrupt, manipulate or misuse discussions, events or member spaces
We reserve the right to moderate, remove content, restrict access or remove users where necessary.

5. No Professional Advice
Content, discussions, expert contributions, community responses, partner information, event content and resources made available through The Hotelier Forum are provided for general information purposes only.
Nothing on this website or within The Hotelier Forum should be considered professional, legal, financial, regulatory, operational, technical or business advice unless explicitly stated otherwise.
Any decisions you make based on information obtained through The Hotelier Forum are made at your own discretion and risk.
You should seek appropriate independent professional advice where necessary.

6. Partner and Expert Content
From time to time, The Hotelier Forum may feature selected partners, suppliers, consultants, specialists or industry experts.
Any listings, mentions, recommendations, introductions, content or appearances involving third parties are provided for general informational and networking purposes only.
Unless explicitly stated otherwise:
we do not guarantee the suitability, performance or outcome of any third-party service
we are not responsible for any agreement, purchase, relationship or dispute between users and third parties
views expressed by partners or experts are their own and do not necessarily represent the views of The Hotelier Forum or Launch IT Solutions Ltd
Users should carry out their own due diligence before engaging any third party.

7. Events, Roundtables and Online Sessions
The Hotelier Forum may host or promote online events, roundtable discussions, webinars, meetings or other member activities.
We reserve the right to:
amend event details
change speakers, formats or timings
restrict attendance
cancel or postpone events without liability
Participation in any event or session is subject to appropriate conduct and professional behaviour.
We may remove attendees or restrict access where necessary to protect the integrity of the event or community.

8. Intellectual Property
Unless otherwise stated, all content on this website, including but not limited to:
text
branding
logos
graphics
page layouts
website copy
downloadable resources
visual assets
design elements
is owned by or licensed to Launch IT Solutions Ltd and is protected by applicable intellectual property laws.
You may not reproduce, republish, distribute, modify, copy, scrape or commercially exploit any part of this website without prior written permission.

9. Website Content and Accuracy
We aim to ensure the information on this website is accurate and up to date, but we make no guarantees, warranties or representations, express or implied, that the content is accurate, complete or current at all times.
Website content may be updated, removed or changed without notice.

10. Limitation of Liability
To the fullest extent permitted by law, Launch IT Solutions Ltd and The Hotelier Forum shall not be liable for any direct, indirect, incidental, consequential or special loss or damage arising from or connected with:
your use of or inability to use the website
reliance on any content, discussion or information provided
any interaction with members, partners, experts or third parties
website downtime, errors, interruptions or technical issues
loss of business, revenue, profits, goodwill, opportunity or data
Nothing in these Terms of Use excludes or limits liability where it would be unlawful to do so.

11. External Links
This website may contain links to third-party websites, services or external content.
These links are provided for convenience only. We do not control or endorse third-party websites and are not responsible for their content, availability, policies or practices.
Accessing third-party websites is at your own risk.

12. Privacy and Data Protection
Your use of this website is also subject to our Privacy Policy and, where applicable, our Cookie Policy.
Please review those documents to understand how we collect, use and protect your information.

13. Suspension or Termination
We reserve the right to suspend, restrict or terminate access to this website, The Hotelier Forum, The Hotelier Hub or any related service at any time, without notice, where we believe it is necessary to protect the website, community, members, business or users.

14. Changes to These Terms
We may update these Terms of Use from time to time.
Any changes will be posted on this page and will take effect from the updated effective date shown above.
By continuing to use the website after changes are published, you agree to the revised terms.

15. Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us
If you have any questions about these Terms of Use, please contact:
The Hotelier Forum
Operated by Launch IT Solutions Ltd
Highcross Business Centre
18 Lancaster Road
Hinckley
LE10 0AW
Contact Us

17. The Hotelier Hub
The Hotelier Forum may provide access to a member platform known as The Hotelier Hub, which includes community features such as member profiles, discussions, events and shared content.
By accessing or participating in The Hotelier Hub, you acknowledge that information you choose to share, including profile details, posts and comments, may be visible to other authorised users of the platform.
You are responsible for the content you share and must not post or share confidential, sensitive, misleading, unlawful or inappropriate information.
We reserve the right to monitor, moderate or remove content, and to restrict, suspend or remove access to The Hotelier Hub where necessary to protect the quality, integrity and safety of the community.